software update issue

florecita80 Said:

"software update issue: how do you recover a recent call history that disappeared after a software update? i powered the phone off and back on, did a network reset and neither worked. this is on iphone 11 pro max"

-------

Troubleshooting iPhone Update Bugs:

Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know how gmail is a bit better.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all occurred after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

The Call History is not time-bound it is the number of calls made and received and is capped at 100. If you need anything beyond that, contact your Carrier and ask for a detailed itemised bill.

Please understand that SIM can be used on more than one device and calls can be made and received using any device including an Android device. You may not be doing it but the possibility does exist.

The call history of all the devices where the SIM was used is collated in one place: your Carrier, which is authentic and you will be paying the carrier based on this only. So please ask your Carrier for a detailed itemised bill.

You are not going to be able to recover that recents call list once it has been lost. You can, however, contact your carrier or log into your account on your carrier’s website and then get a comprehensive list of calls made and received.

Axel F.