Apple TV not turning on and there’s no way to restore it back to factory settings!!!!

Apple TV 4K not turning on and there’s no way to restore it back to factory settings!!!!

Apple TV 4K

Posted on Jan 30, 2023 1:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2023 7:26 AM

Do you see a glowing status light on the Apple TV box? Is it off, on (continuously), or flashing?

If your Apple TV doesn't turn on or shows a black screen - Apple Support


If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.
1 reply
Sort By: 
Question marked as Top-ranking reply

Jan 30, 2023 7:26 AM in response to Misksah

Do you see a glowing status light on the Apple TV box? Is it off, on (continuously), or flashing?

If your Apple TV doesn't turn on or shows a black screen - Apple Support


If you see a continuously flashing status light, that indicates a failure to start up properly. First try a cold restart (disconnect from power for a minute or two). If that doesn’t improve it, then the system software may need to be re-installed. Unfortunately, for the 4K model, users can’t do this themselves. Instead, contact Apple Support for assistance.


Restore your Apple TV - Apple Support

If you have an Apple TV 4K
If you […] see a black screen on your TV and flashing indicator light on the front of your Apple TV, contact Apple Support.
Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV not turning on and there’s no way to restore it back to factory settings!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.