Belkin screen protector

Hi

I purchased a Belkin screen protector in the Apple Store and had it machine applied, not cheap but I thought warranty is good.

2 months later I have developed air bubbles under the protector, after contacting Belkin they have advised that they are out of stock and don’t know when they will be getting any more they can send me one for me to manually apply.

Apple stores do have stock, can I take this up with Apple as I purchased it from Apple and they applied it?

iPhone 14 Pro Max, iOS 16

Posted on Jan 30, 2023 01:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 31, 2023 03:18 PM

Hi JacobNight,


Thanks for posting in Apple Support Communities.


We understand that you want to have your Belkin screen protector replaced by Apple since Belkin is out of stock. It would be best to continue to work with Belkin.


"Warranty

Note: Products sold through this website that do not bear the Apple brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

Warranty: Limited Lifetime"


This is directly from Apple's website for the Belkin screen protector.


Belkin UltraGlass Screen Protector for iPhone 14 | 13 | 13 Pro - Apple Support



Regards.


3 replies
Question marked as Top-ranking reply

Jan 31, 2023 03:18 PM in response to JacobNight

Hi JacobNight,


Thanks for posting in Apple Support Communities.


We understand that you want to have your Belkin screen protector replaced by Apple since Belkin is out of stock. It would be best to continue to work with Belkin.


"Warranty

Note: Products sold through this website that do not bear the Apple brand name are serviced and supported exclusively by their manufacturers in accordance with terms and conditions packaged with the products. Apple’s Limited Warranty does not apply to products that are not Apple branded, even if packaged or sold with Apple products. Please contact the manufacturer directly for technical support and customer service.

Warranty: Limited Lifetime"


This is directly from Apple's website for the Belkin screen protector.


Belkin UltraGlass Screen Protector for iPhone 14 | 13 | 13 Pro - Apple Support



Regards.


Jan 31, 2023 08:22 PM in response to ASTRO24

Hi


many thanks for your reply.


The product was not purchased online it was purchased in store, it is a screen protector that was applied by machine by a Apple staff member.

the goods are not technically faulty it hasn’t been applied correctly so it has air bubbles under the protector.

Belkin no longer have stock but apparently Apple have plenty, therefore the onus should be on Apple to sort .


please advise asap , this is a product purchased in a Apple Store for my Apple 14 pro max which cost me a small fortune and is now unsightly and this is not impressive customer service.


many thanks


J


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