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Level 1

4 points

Can’t open software update

Cannot open the software update

iPhone 6, iOS 12

Posted on Jan 29, 2023 8:00 AM

Top-ranking reply

Level 9

66,904 points

Posted on Jan 29, 2023 8:27 AM

An iPhone 6 can't be updated beyond 12.5.7, it doesn't have the hardware needed to run anything higher.

If you need a higher iOS version, you will have to purchase a newer phone.

To update to 12.5.7 _

Go to Settings > General > Software Update.

This link will show you how to update your iPhone, iPad, or iPod touch using WiFi -

Update your iPhone or iPad - Apple Support Update your iPhone or iPad - Apple Support

This link will show you how to update using your computer -

Update iOS on iPhone - Apple Support Update iOS on iPhone - Apple Support

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