text messages disappearing
Some older text messages on some of my conversation threads have disappeared. I have settings set to save messages forever. I have iphone 14. How do I retreive these old messages?
iPhone 14 Pro, iOS 16
Some older text messages on some of my conversation threads have disappeared. I have settings set to save messages forever. I have iphone 14. How do I retreive these old messages?
iPhone 14 Pro, iOS 16
Hi pmtpam,
To help us get a better understanding of the issue, we’d like to ask a few questions.
1. Is this happening with all messages, or only messages/conversations with certain contacts?
2. Were any changes made to your device or settings before this happened? If so, what changes were made?
The above details will help us plan how to proceed.
Please also check out this link, which has information that may be able to help you recover messages, if they were deleted in error: Recover deleted text messages on your iPhone or iPad
How to retrieve a deleted message or conversation
1. In Messages, tap Edit on the conversations page. If you previously turned Message Filtering on, the Edit button doesn't appear. Instead, tap Filters on the conversations page.
2. Tap Show Recently Deleted.
3. Choose the conversations with the messages you want to restore, then tap Recover.
4. Tap Recover Message or Recover [Number] Messages.
You need iOS 16, iPadOS 16.1, or later to recover deleted messages and conversations. You can only recover messages and conversations that you deleted within the last 30 to 40 days. If you delete a message before you update to iOS 16, iPadOS 16, or later, you can't recover that message.
Learn how to delete a message or a Messages conversation on your iPhone
Thanks!
Welcome back pmtpam,
Thanks for letting us know. In this case, we'd suggest reaching out to Apple for additional troubleshooting assistance using: Official Apple Support
Thanks for using the Apple Support Communities.
Cheers!
This has been happening with random contacts, and it will delete all messages for that contact before a specific date. I did not delete them. This has happened with my prior iPhone and now my new iPhone 14.
text messages disappearing