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Sim Application option missing from Settings

Hi,

Has the Sim Application option been removed from Settings/Mobile Data during iOS updates in the last 3 months or so? I noticed that it was no longer there yesterday, I updated to iOS 15.7.3 which was available just in case it made a difference but it’s still not shown. Using the Sim Application to change the selection mode from Automatic to Manual/International ( and back to Manual/National when back in the UK) is necessary to obtain a network connection when roaming with Virgin Mobile. My wife (iPhone 8 also Virgin sim) and I (iPhone 7) had to make these changes to obtain service in Majorca in October last year, however the option is now missing from both phones. Virgin customer forum team’s response was to check an iPhone, agree that it wasn’t there and suggest using Network Selection instead to choose a carrier when roaming, given their track record I don’t trust their solution.

Thanks


iPhone 7, iOS 15

Posted on Jan 28, 2023 5:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 11:26 AM

Hi SravanKra,


I suspected that might be the case and it wasn’t caused by an Apple update. Since posting on here there has been a post on the Virgin Community Forum by somebody who is roaming in India and cannot get service, he received the standard reply of use the Sim Application option, he couldn’t find it either.


Thanks for your help


Regards,

Dave

2 replies
Question marked as Top-ranking reply

Jan 28, 2023 11:26 AM in response to SravanKrA

Hi SravanKra,


I suspected that might be the case and it wasn’t caused by an Apple update. Since posting on here there has been a post on the Virgin Community Forum by somebody who is roaming in India and cannot get service, he received the standard reply of use the Sim Application option, he couldn’t find it either.


Thanks for your help


Regards,

Dave

Sim Application option missing from Settings

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