Single airpod not showing up on Find My

I lost my right airpod but when I open my case and it connects to my phone it shows both. In find my, I can’t track the one outside the case and missing because it shows that it as both AirPods are there in one case. Why is this?

Posted on Jan 27, 2023 05:50 PM

Reply
7 replies

Jan 30, 2023 09:18 AM in response to NotMystical

Hi NotMystical,


Thank you for using the Apple Support Communities! Are you able to play a sound to the missing AirPod as listed below:


Find your lost AirPods

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them. With AirPods Pro (2nd generation), you can also play a sound to help find your charging case.
1. Open the Find My app.
2. Select the Devices tab.
3. Choose your AirPods from the list.
4. Tap Play Sound to play a sound that gets louder gradually.

Thank you.

Jan 30, 2023 09:51 AM in response to NotMystical

Hello NotMystical,


If you remove the other side of your AirPods from the case, and try playing a sound again, are you able to hear the sound from the missing one? If you still can't find it, you have the option of getting a replacement:


Replace a missing AirPod or charging case
If you still can't find your AirPod or charging case, or if something is damaged, get the serial number and then contact Apple Support for a replacement. Then learn how to set up your replacement.

Have a look at the link posted in the previous response for more information.


If you need further assistance, you'll want to reach out to Apple Support directly. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Contact - Official Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Single airpod not showing up on Find My

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.