PDFs won't print from Adobe Acrobat Pro 2020 or Wondershare PDF Element

This is one of those little things that drives me crazy...


I have developed a problem printing PDFs from Adobe Acrobat Pro 2020. This has been going on for months. I can create forms, fill forms, and do everything else necessary, but trying to print causes an interminable spinning beach ball. Force Quit: "not responding."


This got to be irritating enough that I purchased Wondershare PDF Element, and while it worked initially, now I get the same response when trying to print.


I thought the problem was with Acrobat but now I'm thinking there is something else causing this. How can I further diagnose this?


Thanks.


This is on a MacPro (mid-2010, running Mojave) that otherwise works flawlessly.

Mac Pro

Posted on Jan 27, 2023 09:45 AM

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Question marked as Top-ranking reply

Posted on Jan 27, 2023 11:21 AM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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3 replies
Question marked as Top-ranking reply

Jan 27, 2023 11:21 AM in response to pomme-homme

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

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PDFs won't print from Adobe Acrobat Pro 2020 or Wondershare PDF Element

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