My Apple Watch Ultra won’t sync with my Wallet

My Apple Watch ultra won’t sync with my wallet to show tickets or boarding passes. Additionally, it won’t sync with my delta app. It tells me to connect to my phone but that does t work.

[Re-Titled by Moderator]

Posted on Jan 27, 2023 10:05 AM

Similar questions

Wallet on watch not syncing to phone The credit card has synced to the watch but nothing else in the wallet on my phone will sync. It was working until a recent update. Exiting wallet on both devices and then restarting does not work, nor does resetting the watch completely.
16669 4
Apple Watch wallet sync - A great fail! Why won't iPhone 14 wallet sync with the wallet on my watch series5? The wallets sync'ed fine with my iPhone 11 Pro, but when I updated to an iPhone 14 a month ago, only my bank card syncs to the phone. My reward and loyalty cards that used to be in my wallet on the watch no longer sync! This may be a problem with the iPhone 14 or with the new iOS on either the phone or the watch, but nobody in the Apple store or on two Apple Support chat calls has been able to provide a clear cut answer. Apple has failed to be transparent about the problem with this! Consultants suggest it may be a 'KNOWN PROBLEM'. They say maybe it will be resolved with the NEXT UPDATE? After over 40 years of loyalty I honestly expect Apple to do better. Communicate and let clients know there is an issue. Even better, let your staff know there is a problem! For heaven's sake, let us all know a probable timeline for a resolution!!
3283 11
Wallet & Apple Pay unavailable on Apple Watch Just found myself unable to access the Apple Wallet on my watch. Double-clicked the side button and nothing appeared. Thought this would get fixed so I promptly updated to Watch OS 11.0 from 10.6.1 Didn't work. So I rebooted my watch. Rebooted my phone. Nope. Unpaired and paired again. Wallet app initially showed up while the other apps were loading/downloading, only to then disappear. Unpaired again, then paired as brand new watch. No loading from any backups. Wallet app is still missing. Watch details: watchOS version: 11.0 model: Watch Series 7 (GPS) capacity: 32GB available: 23.35 GB Wallet & Apple Pay settings was set to ✔️ Mirror my iPhone. Searching for 'Apple Wallet' on the watch's App Store has shown that I have the app, but tapping Open doesn't prompt anything. :(
564 6

1 reply

AdvisorMP

Community Specialist

Jan 29, 2023 04:00 PM in response to RRR1976

Thanks for reaching out RRR1976,

It sounds like you're having trouble using Apple Wallet on your Apple Watch. We can help.

Good place to start is with this guide to Add and use passes in Wallet on Apple Watch as it will get you in the right direction by showing you how to use this feature.

Give that a try, and see if there is any improvement.

Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Apple Watch Ultra won’t sync with my Wallet

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up