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Appstore

How come when i try to download apps it says "your account has been disabled in the app store and itunes", and how do i fix it?

iPhone 11 Pro Max, iOS 16

Posted on Jan 27, 2023 7:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2023 7:30 AM

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


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The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 27, 2023 7:30 AM in response to cailey148

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


__

The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



Appstore

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