My message app says I have 69 messages unread but I have looked and can’t see any unread messages , what can I do

My message app says I have 69 messages unread but I have looked and can’t see any unread messages , what can I do?

Posted on Jan 25, 2023 11:28 PM

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1 reply

Jan 28, 2023 11:27 AM in response to DwayneCII

Hey DwayneCII,


Ensure the software is updated for your device, and reach out to Apple Support directly to help investigate the unexpected behavior.


If you're using an iPhone, you can update by tapping Settings > General > Software Update. Updating software can help clear up unexpected behavior.


You can use the following link to reach out for assistance from Apple Support if the issue continues: Contact - Official Apple Support


Kind regards.

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My message app says I have 69 messages unread but I have looked and can’t see any unread messages , what can I do

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