Cannot add a user to Home in iOS 16.3

Hello,


I get the following error "you can add people using an icloud account email address with home enabled".


Homepod Mini Version 16.3

iOS Version 16.3


Home is enabled in iCloud settings (Settings-> Name -> iCloud -> Apps Using iCloud , Show All -> Home)


Tried everything that was found on Reddit, and Google.


Nothing works!


How do I fix this issue?


Thanks,

HomePod mini, 16

Posted on Jan 25, 2023 03:59 PM

Reply
2 replies

Jan 27, 2023 05:05 PM in response to Clinker325

Hello Clinker325,


We understand that you've tried several thing in order to share control of your accessories using the Home app. To ensure that we're covering all of our bases, we suggest checking out the following steps as well:

  • "If you can no longer connect to a home, or receive or accept a home invitation, learn what to do.
  • To invite people to control your home while you're away and edit permissions for them, you need to set up a home hub. If you don't have a home hub set up, you can only invite people when you're home and connected to your home Wi-Fi network. Matter-enabled accessories require a home hub, such as Apple TV 4K or HomePod mini.
  • If Home has been upgraded to the new Home architecture, you must set up a home hub to share control of your home.
  • You and the people you invite need the latest version of iOS, iPadOS, or macOS.
  • Make sure that you and the people you invite are signed in to iCloud on iPhone, iPad, or Mac. In iCloud settings, turn on Home.
  • Make sure that you and the people you invite haven't blocked each other's phone number or Apple ID. Learn how to manage blocked phone numbers, contacts, and emails on iPhone or iPad and how to manage blocked callers on Mac."


More info here: Share control of your home


If the issue persists or if you've already taken these steps, we suggest that you connect with Apple directly concerning this issue. Follow this link to reach them: Get Support


Best regards.




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Cannot add a user to Home in iOS 16.3

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