Music album shows on Apple Watch but will not play

My apple watch shows every album I have put on the watch via the music app on the phone. However, they will not play. Only a few will play. You can tap the album cover and it acts like it wants to play and then just goes back to the album cover. I scroll to another album and it will do the same thing. Only a few will actually play and there is no pattern of why one will play and another will not. I recently updated to the latest OS. I have reloaded my iTunes library on my phone and I have done a factory reset of the watch. Some albums that would play before will no longer play. I am at a loss as to why only some albums will play and other will not even though they show on the watch. Any suggestions?

Apple Watch Series 7

Posted on Jan 25, 2023 01:01 PM

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3 replies

Jan 27, 2023 02:35 PM in response to JackamusFL

Hi JackamusFL,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are the affected songs acquired from Apple Music, purchased from the iTunes Store, or from a different source?

Have you had the chance to make sure that the available storage of your Apple Watch is not extremely low?


In the meantime, please check for a software update and make sure that you are running the latest version of iOS and watchOS.

While it isn't inherently assured that an update will resolve the issue, updating to the latest software version for your devices can help isolate potential software issues. 

Kindly secure a backup and update.

  1. How to back up your iPhone, iPad, and iPod touch
  2. Update your iPhone, iPad, or iPod touch
  3. Update your Apple Watch


We understand that you've already performed a factory reset on your Apple Watch.

For accuracy, did you unpair the devices?

Unpair and erase your Apple Watch

Set up your Apple Watch


Take care!

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Music album shows on Apple Watch but will not play

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