I could not reset my Apple ID password

Hello,


My dad forgot his password for Apple ID. I have tried to reset password at http://iforgot.apple.com. I entered all required OTP's as he has an access to phone number, to device and email. After confirmation I got a message to wait for 2 weeks for call or email from Apple. However, there is nothing happened.


P.S. It is impossible to find support email of Apple to submit my case =(


Please, help me.


Best regards,

Tokhir

Posted on Jan 25, 2023 12:09 PM

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Question marked as Top-ranking reply

Posted on Jan 25, 2023 12:13 PM

Apple doesn't use email for support.


Contact Apple for help with Apple ID account security' --> Contact Apple for help with Apple ID account security - Apple Support

"This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


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I could not reset my Apple ID password

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