If I lost one Powerbeats Pro, can I still pair the other one with my iPhone?

If I lost one earbud of my Powerbeats Pro, can I still pair it with my phone? It is not coming up on my list of “available” to pair.


[Re-Titled by Moderator]

Posted on Jan 25, 2023 09:19 AM

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Question marked as Top-ranking reply

Posted on Jan 28, 2023 03:06 PM

Hello Caseprn,


We understand that you lost one of your PowerBeats Pros. To clarify, did you complete the following steps to locate it:


"If you lose your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro, you can use Find Myto locate them.

If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case are lost or damaged, you can find your serial number, then contact Apple Support. If you have the original packaging for your Beats product, you might see the serial number next to the barcode. You might also find the serial number on the original product receipt or invoice.

Learn about pricing and service options."


More details here: Find your lost Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro



If so, and you're still unable to locate it, you should still be able to use the one that you have in your possession. We suggest that you reset it and try to pair it to your iPhone using these steps:

"Reset Powerbeats Pro

  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.

Powerbeats Pro indicator light


3. Release the system button.


The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."


More info here: Reset your Beats earphones


Best wishes.


1 reply
Question marked as Top-ranking reply

Jan 28, 2023 03:06 PM in response to caseprn

Hello Caseprn,


We understand that you lost one of your PowerBeats Pros. To clarify, did you complete the following steps to locate it:


"If you lose your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro, you can use Find Myto locate them.

If your Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro earbuds or charging case are lost or damaged, you can find your serial number, then contact Apple Support. If you have the original packaging for your Beats product, you might see the serial number next to the barcode. You might also find the serial number on the original product receipt or invoice.

Learn about pricing and service options."


More details here: Find your lost Powerbeats Pro, Beats Studio Buds, or Beats Fit Pro



If so, and you're still unable to locate it, you should still be able to use the one that you have in your possession. We suggest that you reset it and try to pair it to your iPhone using these steps:

"Reset Powerbeats Pro

  1. Place both earbuds in the case. Leave the case open.
  2. Press and hold the system button on the case for 15 seconds or until the LED indicator light flashes red and white.

Powerbeats Pro indicator light


3. Release the system button.


The LED indicator light will continue to flash white, which means that you can pair your Powerbeats Pro with your iPhone, Mac, Android device, or other device again."


More info here: Reset your Beats earphones


Best wishes.


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If I lost one Powerbeats Pro, can I still pair the other one with my iPhone?

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