Dropped ipad

Screen not working after dropping ipad. Accepts charge and preset alarm works so have sound. Any tips before taking it to the apple store? What is the likely charge for such a repair?

iPad, iPadOS 15

Posted on Jan 25, 2023 08:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 08:57 AM

You can establish likely repair costs here:

iPad Repair & Service - Apple Support


Out-of-warranty repairs a generally charged a flat-rate repair fee - typically 60% of the “as new” cost of the device. For qualifying devices, Apple usually offer a rapid-exchange service, where you will be offered an exchange for a renewed/reconditioned device of the same model and specification. The cost is exactly the same, but significantly reduces the time that would otherwise be required for the repair; if in stock, the exchange is usually immediate.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

7 replies
Question marked as Top-ranking reply

Jan 25, 2023 08:57 AM in response to Andiwilson25

You can establish likely repair costs here:

iPad Repair & Service - Apple Support


Out-of-warranty repairs a generally charged a flat-rate repair fee - typically 60% of the “as new” cost of the device. For qualifying devices, Apple usually offer a rapid-exchange service, where you will be offered an exchange for a renewed/reconditioned device of the same model and specification. The cost is exactly the same, but significantly reduces the time that would otherwise be required for the repair; if in stock, the exchange is usually immediate.


You might choose to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dropped ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.