Trying to download "purchased" music to my new iPad and only get an offer to try Apple Music.

I purchased music, either on my old iPad touch, or iTunes on my PC. I need to get the files onto my new 9th get iPad. The files are on the old iPad, and show as "purchased" on iTunes(PC) and on the new iPad. I can't download the files either to the PC or the new iPad. I've looked through all the suggestions I could find without success.

iPad, iPadOS 15

Posted on Jan 25, 2023 06:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2023 01:22 PM

On the new iPad go to the iTunes Store and download. Redownload music – Apple Support (AU)


2 replies

Jan 28, 2023 08:20 AM in response to picas

The problem was that many "purchased" items had been marked as "hidden". When trying to re-download, the "purchased" button was greyed out with no explanation of why. I was digging through everything on my Apple account and came across the "hidden" attribute. Some things I remembered hiding, others had somehow been marked that way. iTunes had crashed on my PC last year and corrupted my library. I gave up on iTunes at that time, but I needed to re-install to get things set up on a new iPad.

Thanks for the reply, I had gotten things working when I unhid everything.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to download "purchased" music to my new iPad and only get an offer to try Apple Music.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.