Delete a movie

Dammit. I have been trying for a few weeks now to get these people at Apple to help w/1 easy request & all I keep getting is the run-around.


I am using iTunes on Windows 10.

When I open iTunes & go to my Movies Library, I have a movie listed that I want deleted from my account. The movie is NOT downloaded to my computer, it is just listed in my account.


If I click the movie (to see its details) I can then click the 3 dots on the right. I then can select "Delete From Library". But I then get this message:


This does NOT delete the movie from my account!

I don't understand why this is so hard for Apple to understand!

Windows

Posted on Jan 24, 2023 03:43 PM

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5 replies

Jan 25, 2023 02:21 PM in response to IdrisSeabright

For such a giant company, their systems are not very well handled.


I bought the movie in a brick-&-mortar store & redeemed the digital copy through iTunes; so technically, I did NOT make an Apple purchase. Apple should have a way to delete the movie from my account & not just hide it.


And being such a big company, I don't understand why Apple does not have customer service or even tech service email addresses. Especially for non time critical questions & for casual questions.

Jan 25, 2023 02:25 PM in response to CrYoG


CrYoG wrote:

For such a giant company, their systems are not very well handled.

Apple does not read here in this user-to-user forum for feedback or suggestion. You can, however, let them know your thoughts here:


And being such a big company, I don't understand why Apple does not have customer service or even tech service email addresses. Especially for non time critical questions & for casual questions.

You can contact Apple using the "Support" link at the bottom left of every page of these forum. Some people also use Twitter.

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Delete a movie

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