M2 IPAD 12.9” IPAD OS 16.2- My Apple BlueTooth Keyboard stops working on certain Apps when multi-tasking using StageManager

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Level 1

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M2 IPAD 12.9” IPAD OS 16.2- My Apple BlueTooth Keyboard stops working on certain Apps when multi-tasking using StageManager

My Apple BlueTooth Keyboard stops working on certain Apps when multi-tasking using StageManager. I’ve seen this issue before on this forum but not sure if Apple has addressed this bug. It’s a major issue in my opinion as I love my IPad being used as a laptop replacement, and stage manager is a big reason I can do it. But having keyboard randomly not working interferes with my workflow. Please help Apple!

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Jan 23, 2023 07:43 PM

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Answer 1

rajalo Author

Level 1

8 points

Jan 26, 2023 12:30 AM in response to ryane77

I went through this in the troubleshooting, but this has nothing to do with my specific issue. The problem occurs only when I use stage manager and multiple apps, the keyboard stops working randomly while using those apps. I have noticed others have reported the same exact issues, so this seems like a bug. Has this bug been reported or should I report a report a new bug? Any idea when the fix would be?

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Answer 2

ryane77

Community Specialist

Jan 25, 2023 02:29 PM in response to rajalo

Hey there rajalo,

Thanks for visiting the Apple Support Communities. If you have not already, the first recommendation we would make is going through Smart Keyboard troubleshooting found in the Apple Support article If you can't connect your iPad to your Magic Keyboard, Smart Keyboard, or Smart Keyboard Folio - Apple Support. While it addresses issues getting connected, it can also help with issues staying connected.

If you still are experiencing disconnects after that, don't hesitate to respond back.

Have a wonderful day!

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Answer 3

1ssmith

Community Specialist

Jan 26, 2023 07:39 AM in response to rajalo

Hi rajalo,

Based on the troubleshooting that has been completed up to this point, your best bet will be to Get Support directly from Apple from here on out. You can use the link here to get started.

Take care.

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M2 IPAD 12.9” IPAD OS 16.2- My Apple BlueTooth Keyboard stops working on certain Apps when multi-tasking using StageManager

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