Stuck at terms and conditions

I recently updated my MacBook but it end up at a black screen. When I reset it, I got stuck at terms and conditions with the agree button greyed out. What should I do?

MacBook Pro

Posted on Jan 22, 2023 03:21 PM

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Question marked as Top-ranking reply

Posted on Mar 21, 2023 07:08 AM

Did you figure it out? I’m stuck at the same screen with my “Agree” button grayed out.

7 replies

Mar 21, 2023 11:05 AM in response to RAlsop3

No. Don't do that.


Please create a brand new Discussion. Start from the beginning and describe how you got to that point. Your concern is different from the originator of this one, who alluded to resetting something. What that was is not clear, but was not relevant to the answer provided.


Your Mac should not be asking to create a new computer account. How you got to that point needs to be addressed. That is the reason your concern is different and the reason it requires a new Discussion.


  • To post a new Discussion click the Ask the Community link above. You won't be ignored.

Mar 21, 2023 09:55 AM in response to joleen32

If you upgraded or installed macOS and during initial setup you cannot agree to the T&C, then click the back button and skip the AppleID sign-in as @John Galt already suggested. Make sure to scroll all the way to the bottom as well in case it will only allow the button to be clickable only after viewing the end text of the agreement.


If you are getting this after booted into macOS, then sign out of iCloud (maybe even AppleID as well). Accept the T&C, then sign back into iCloud/AppleID. I had to do this after using Migrating from the old Mac to the new one.


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Stuck at terms and conditions

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