how do i sign out a child account from ipad

Please can anyone advise how I sign out a child account from an ipad. The Sign out button is greyed out. Thanks


iPad (10th gen) WiFi

Posted on Jan 22, 2023 01:31 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2023 03:45 PM

Hello HelpDazza,


That behavior may be related to a restriction through Screen Time. You can verify that by temporarily disabling Content & Privacy Restrictions under the Settings > Screen Time menu: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If you are prompted for an unknown passcode to make that adjustment, you'll want to work with the individual that originally set up the Screen Time passcode. They may also be able to reset the passcode using the steps from this resource: If you forgot your Screen Time passcode - Apple Support


Hopefully that puts you on the path to addressing your situation.


Take care.

2 replies
Question marked as Top-ranking reply

Jan 24, 2023 03:45 PM in response to HelpDazza

Hello HelpDazza,


That behavior may be related to a restriction through Screen Time. You can verify that by temporarily disabling Content & Privacy Restrictions under the Settings > Screen Time menu: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


If you are prompted for an unknown passcode to make that adjustment, you'll want to work with the individual that originally set up the Screen Time passcode. They may also be able to reset the passcode using the steps from this resource: If you forgot your Screen Time passcode - Apple Support


Hopefully that puts you on the path to addressing your situation.


Take care.

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how do i sign out a child account from ipad

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