Restriction
My Apple Cash has been restricted and they won’t tell me why. I can’t send or recieve money. I have tried to talk to them but they give me no answers on how to fix it. Anyone else have this problem?
Apple Watch Series 7, watchOS 9
My Apple Cash has been restricted and they won’t tell me why. I can’t send or recieve money. I have tried to talk to them but they give me no answers on how to fix it. Anyone else have this problem?
Apple Watch Series 7, watchOS 9
Hi there Marfaye,
If your Apple Cash account is restricted, you'll need to reach out to Apple Support directly.
To prevent fraud, ensure account security, and comply with regulations, your Apple Cash account may be restricted or locked. Your account may also be restricted if you dispute an unauthorized transaction with your bank and a chargeback is filed. Your account restriction or lock may be temporary until you verify your identity or while your account is under review, or you may need to contact Apple Support for next steps.
Have a look at this link for more information: If your Apple Cash account is restricted or locked - Apple Support
You can use this link to contact Apple Support: Contact - Official Apple Support
Take care.
I have talked to apple support directly, all they tell me is it’s been restricted and that’s all the information they have. I can’t even verify my account with them, they won’t tell why my account was restricted. So I guess I can never use Apple Pay again. Bad customer support!
Hi Marfaye,
Thanks for following up with us. Apple will be in the best position to address any concerns about your Apple Pay account. If you want to get back in touch with them, use this link: Apple Support
Kind regards.
I have talked to them several times, it’s always the same answer, it’s restricted and they have no further information.
Restriction