Payment declined

I tried to make a purchase using my iTunes balance but instead I got a message saying. (Your payment could not be completed, for assistance I should contact a giving support address). I really don’t know how to go about it.

iPhone XS Max, iOS 14

Posted on Jan 22, 2023 12:04 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2023 12:13 PM

See -> If your payment method is declined in the App Store or iTunes Store:

If your payment method is declined in the App Store or iTunes Store - Apple Support

Scroll to:

  • How to complete your purchase if a payment failed or was declined
  • If you still can't make a purchase
  • Still need help? Contact Apple Support.


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Payment declined

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