Macbook down arrow key not working.

Help, the down arrow key on my MacBook Air has stopped working more or less completely. What can I do to try to fix this?

MacBook Air 13″, macOS 12.6

Posted on Jan 22, 2023 10:24 AM

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pogster

Level 5

5,105 points

Posted on Jan 22, 2023 1:49 PM

You could try a can of compressed air used for computers. Perhaps some dust or a crumb has got under the key. Follow the directions on the can.

If that doesn't work take your MacBook into an Apple Store or an Apple Authorized Service Provider as it may need more service than a simple can of air.

Edit: Before you do that restart your Mac. Sometimes that will clear any glitches that may arise.

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pogster

Level 5

5,105 points

Jan 22, 2023 1:49 PM in response to Boardman64

You could try a can of compressed air used for computers. Perhaps some dust or a crumb has got under the key. Follow the directions on the can.

If that doesn't work take your MacBook into an Apple Store or an Apple Authorized Service Provider as it may need more service than a simple can of air.

Edit: Before you do that restart your Mac. Sometimes that will clear any glitches that may arise.

Boardman64 Author

Level 1

4 points

Jan 24, 2023 9:44 AM in response to pogster

Thanks. That was my first thought. Bought the Fellowes Invertible Air Duster and tried that a couple of times but to little or no effect. I’ve tried restarting the Mac and it’s only just had an OS upgrade. I’ll contact Apple Support and as you say, it’ll probably have to go to an Apple Store to be looked at.

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Macbook down arrow key not working.