Digital Keyboard will not stop popping up when I use logitech keyboard

I have a logitech combo touch keyboard. I follow the directions on how to make my digital keyboard go away, and it works sometimes. But it keeps coming back and I am not sure what else I can do. I have an iPad Pro 11 inch 2022.

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Jan 22, 2023 9:51 AM

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Question marked as Top-ranking reply

Posted on Jan 24, 2023 1:46 PM

Hello Mee5280,


Let's ensure that an Accessibility feature isn't interfering with hiding your onscreen keyboard. Use AssistiveTouch on iPad covers more.


  1. Go to Settings  > Accessibility > Touch > AssistiveTouch.
  2. If AssistiveTouch is on, check for Show Onscreen Keyboard being enabled under Pointer Devices.
  3. If it's on, disable it, and test to see if your keyboard hides as expected.


If this doesn't seem to be the cause in your situation, updating your iPad to the latest version of iPadOS can often address unexpected behavior you're experiencing. Update your iPhone or iPad will walk you through backing up then updating your iPad.


We hope this helps.


Regards.



1 reply
Question marked as Top-ranking reply

Jan 24, 2023 1:46 PM in response to Mee5280

Hello Mee5280,


Let's ensure that an Accessibility feature isn't interfering with hiding your onscreen keyboard. Use AssistiveTouch on iPad covers more.


  1. Go to Settings  > Accessibility > Touch > AssistiveTouch.
  2. If AssistiveTouch is on, check for Show Onscreen Keyboard being enabled under Pointer Devices.
  3. If it's on, disable it, and test to see if your keyboard hides as expected.


If this doesn't seem to be the cause in your situation, updating your iPad to the latest version of iPadOS can often address unexpected behavior you're experiencing. Update your iPhone or iPad will walk you through backing up then updating your iPad.


We hope this helps.


Regards.



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Digital Keyboard will not stop popping up when I use logitech keyboard

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