I transferred all of my files and apps from my old iPhone to my iPhone 14 pro. Everything is transferred to my new iPhone except I cannot call to my contacts and calls failed. How can I fix the problem?

I could transfer all of my files and apps from my old iPhone 7 to my new iPhone 14 pro. Except I can not make phone calls from my new iPhone 14 pro and calls failed. How can I fix this problem?

iPhone 14 Pro, iOS 16

Posted on Jan 21, 2023 08:58 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2023 09:18 PM

This is happening because the active cellular service is still on the SIM card of your iPhone 7.

If you purchased your iPhone 14 Pro in the USA, then that iPhone model does not have a SIM card tray and you will, therefore, have to contact your carrier and get an eSIM activated on your iPhone 14 Pro.

If you purchased your iPhone outside of the USA, then simply transfer your active service SIM card from your iPhone 7 to your iPhone 14 Pro.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 21, 2023 09:18 PM in response to shahlaDavatgar26

This is happening because the active cellular service is still on the SIM card of your iPhone 7.

If you purchased your iPhone 14 Pro in the USA, then that iPhone model does not have a SIM card tray and you will, therefore, have to contact your carrier and get an eSIM activated on your iPhone 14 Pro.

If you purchased your iPhone outside of the USA, then simply transfer your active service SIM card from your iPhone 7 to your iPhone 14 Pro.


Axel F.

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I transferred all of my files and apps from my old iPhone to my iPhone 14 pro. Everything is transferred to my new iPhone except I cannot call to my contacts and calls failed. How can I fix the problem?

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