Mickip wrote:
We have my iMac, iPad and Apple TV on the 5Ghz along with our tv. Hubby's HP desk top, tv and phone (on spectrum not t-mobile) are on the 2.4. C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router.
Try removing one at a time or not having the HP, and or tv connected to Wi-Fi router.
This will help determine if it is a local device which connects to older Wi-Fi connection; for example A or B type connections. If these older Wi-Fi devices connect to the Wi-Fi access point;AP. It will drop the Wi-Fi protocol to the “lowest” device.
Lowest first to Fastest is 802.11A,B,G,N,AC,AX
If this doesn’t resolve issue, then it’s possibly a cellular provider issue.
Most phones have the ability to report cellular rec/transmit signal levels in db’s;decibels. The lower the decibel number the stronger the signal.
Example -10db is a hotter/stronger signal than -20db.
Try and catch the signal strength when’s things drop.
The other parameter for cellular connections is Signal to Noise ratio, or SNR.
This will state if the “Noise” level is too high compared to the “Signal”, this can cause drops outs as well.
The thing to try nail down with the Cellular ‘dropping calls on cellular connection’ is to observe the signal strength and SNR related to time of problems.
Now you have some good data to report to cellular provider, this will get results if the provider is truly the issue.
I’m hoping in your case it’s one of the older devices connecting to 2.4 Wi-Fi. At least you can continue by just turning off the offending unit till it’s actually needed to connect to AP.
Although, always connect Ethernet directly to router when possible. But in this case Ethernet port is too big for iPhone. Also always turn off the internet router when done using the internet. Do you leave your door unlocked and open at night? Same goes for router, especially these days.
