Working fine then everything went offline

I have had nanoleaf lightbulbs and homepods and apple tvs since Christmas. In total, I have 6 Homepod Minis, and 13 Nanoleaf lightbulbs. Everything has been working fine, stereo pairs, etc. But recently everything came up as "not responding" I was able to get the lightbulbs back online but now my homepod minis are saying they can't connect to the apple tv and I receive some error about my network not allowing it. I have XFinity as my ISP and increased our speed to the max. Could this have something to do with it?

HomePod mini, 16

Posted on Jan 19, 2023 07:54 AM

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WinsC1

Community Specialist

Jan 21, 2023 12:57 PM in response to TNTMomma

Hey TNTMomma,

We'd recommend reviewing the information in this article as it provides steps to troubleshoot issues with HomePod: If HomePod mini or HomePod isn't responding

"Restart HomePod mini or HomePod

Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
Tap or click HomePod.
Tap or click the Settings icon , scroll down, then tap or click Restart HomePod.

If HomePod still doesn't respond, reset it.

If HomePod mini or HomePod still isn't responding

If you still have issues using HomePod, contact Apple Support."

Thanks!

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Working fine then everything went offline

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