Account restricted

I am trying to add money to my apple wallet but it’s not allowing me to

Posted on Jan 19, 2023 6:18 AM

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Question marked as Top-ranking reply

Posted on Jan 19, 2023 6:39 AM

Hi there

It sounds like that your Apple Cash account is restricted, see this instructions on what to do


Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.

If your account is restricted and there are no instructions provided, contact Apple Support.


2 replies
Question marked as Top-ranking reply

Jan 19, 2023 6:39 AM in response to ChloeJ8820

Hi there

It sounds like that your Apple Cash account is restricted, see this instructions on what to do


Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay. You can't send or receive money, or add money to your account.

If your account is restricted and there are no instructions provided, contact Apple Support.


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Account restricted

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