My MacBook Pro - Benq Monitor connection issue

My MacBook Pro will not connect to the Benq Monitor with the Thunderbolt 3 cable... what can I do? I have made sure both ends are connected and pushed in. The Benq has the USB-C option selected but says no signal detected.


~No Monitor Blues :-(

MacBook Pro

Posted on Jan 19, 2023 06:13 AM

Reply
1 reply

Jan 21, 2023 11:58 AM in response to YorkieLover4Life

Hey there YorkieLover4Life,


Upon researching your question, we were able to find the next steps to take in this link as it discusses the issue you mentioned: If your external display isn't detected or appears blurry when connected to your Mac


We also recommend contacting BenQ about this to check for things like compatibility with your Mac model, firmware updates for the display, etc.


If after trying the above steps the same issue remains, even if you test a different monitor if possible, then the next step would be to let Apple Support know what's been tried as they'll be in the best position to assist further: Get Support


Cheers!

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My MacBook Pro - Benq Monitor connection issue

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