I received a new iPad and thought I wanted to transfer my old iPad to my new iPad. I decided against the new iPad but now I can’t seem to cancel the transfer. It says it’s going to delete my iCloud back up in four days. That would be by January 22.
I need your help now, How do I stop the deletion and or transfer to new iPad?
iPad (10th gen) WiFi
Hey Swanco05,
It sounds like you requested temporary iCloud storage when you purchased your new iPad. If that's right, you're able to ask for more time. Here's how: Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support
How much time you have to restore your temporary backup
You have 21 days to restore your temporary backup to your new iPhone or iPad before your temporary iCloud storage expires and your backup is permanently deleted.
Do not erase your current iPhone or iPad until you restore your temporary backup to your new device.
If your new iPhone or iPad doesn’t arrive within 21 days, you can get an additional 21 days to restore your temporary backup before it’s deleted. On your current iPhone or iPad, open Settings and tap Keep My Backup Longer.
To request additional time to restore your temporary backup before it's deleted, contact Apple Support.
To help with your other questions, we need a bit more information as some of the steps could cause data loss. Let us know the following:
Keep us posted.
Take care!
Hey Swanco05,
It sounds like you requested temporary iCloud storage when you purchased your new iPad. If that's right, you're able to ask for more time. Here's how: Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support
How much time you have to restore your temporary backup
You have 21 days to restore your temporary backup to your new iPhone or iPad before your temporary iCloud storage expires and your backup is permanently deleted.
Do not erase your current iPhone or iPad until you restore your temporary backup to your new device.
If your new iPhone or iPad doesn’t arrive within 21 days, you can get an additional 21 days to restore your temporary backup before it’s deleted. On your current iPhone or iPad, open Settings and tap Keep My Backup Longer.
To request additional time to restore your temporary backup before it's deleted, contact Apple Support.
To help with your other questions, we need a bit more information as some of the steps could cause data loss. Let us know the following:
Keep us posted.
Take care!
Please help me stop the transfer
