why cant I see previous iphone backups

I am trying to backup a phone from icloud. The last backup did not complete properly, so I'm trying to back up from the previous version from December, but I don't see any previous versions when I go in to 'manage storage'. Help :)


Posted on Jan 18, 2023 11:54 AM

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1 reply

Jan 19, 2023 07:17 PM in response to boredrapp

Hello boredrapp,


It looks like you may have come across this page, though the steps here will help to show available backups to restore from: Locate backups of your iPhone, iPad, and iPod touch - Apple Support


Find and manage backups stored in iCloud
If you use iCloud Backup, you won't find a list of your backups on iCloud.com. Here's how to find your iCloud backups on your iOS or iPadOS device, Mac, or PC.
On your iPhone, iPad, or iPod touch:
1. Go to Settings > [your name] > iCloud.
2. Tap Manage Account Storage, then tap Backups.
3. Tap a backup to see more details about it, choose which information to back up, or delete the backup.
You can choose which content to back up only from the Settings menu of the device that stores that content. For example, while you can view your iPad backup from your iPhone, you can choose which iPad content to back up only from the Settings menu of your iPad.


As it sounds like they may not be showing in the location from the above steps, you may also try reaching out to Apple Support here to investigate further: Apple Support


Cheers.

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why cant I see previous iphone backups

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