User profile for user: Livingfree8
Livingfree8 Author
User level: Level 1
13 points

Safari on MacBook Pro keeps losing cookies multiple times per day

I have been losing my mind lately, and searched extensively for an answer, but nothing has worked. While using my 2021 MacBook Pro (M1 Pro, 16GB RAM, storage is nowhere near full) I will be actively working in Safari (currently V 16.2, but this issue was occurring prior to that update) and it will clear all my cookies mid-session. I will lose all my cookies and I may be working on 3-4 sites at a time. It requires me to log back into every site and I may lose unsaved progress at any given time. This has happened up to 8-10 times in a single day and it's extremely frustrating when I'm trying to get work done. Never once allowing the computer to sleep and never closing Safari. I will have no other apps running at the same time. Just me and Safari having a staring contest to see who is going to blink first lol


I've tried any potential solution I have found from search:

  • Toggling on and off cross-site tracking
  • I have turned off develop menu
  • Clearing all website data manually
  • Updated Safari and MacOS (now on Ventura 13.1)
  • Rebooting
  • I'm not blocking any cookies
  • I have never had any extensions installed


Anyone have any experience with this? There has to be some resolution here. Thanks in advance.

MacBook Pro Apple Silicon

Posted on Jan 17, 2023 2:26 PM

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User profile for user: Omar_A1
Omar_A1
User level: Community Specialist

Jan 18, 2023 5:48 PM in response to Livingfree8

Hello Livingfree8,


Thank you for reaching out to Apple Support Communities.


Let's test in safe mode to pull out any software related issues:


"Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar."


More details can be found here: Start up your Mac in safe mode


If the issue persists, can you provide a few more details? When did you first notice this? Does this happen with any other user accounts? Also, do you experience issues while using a private window?


Cheers!


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Safari on MacBook Pro keeps losing cookies multiple times per day

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