I need to factory reset my MacBook Air 13 but I’ve tried everything and I cannot find the erase or reset buttons.

Hi SerenityLinx, We appreciate you reaching out to us. We understand that you are looking to factory reset your MacBook Air.

Are you using the same steps in the article below?

Erase your Mac and reset it to factory settings

If yes, please scroll down to the bottom of the article and try the steps under the "If you can't use Erase All Content and Settings" section.

If you need further assistance, please use the "contact Apple Support" link on the last step of the article.

Take care!