Recently updated iPhone to 16.2. Issue with sending email. The recipient never receives email, nothing appears in the sent folder and I always CC myself and I never receive my copy. I contacted my ISP and they said I need to clean up my mailbox. That is not the issue. When I use my IMAC, the mail goes through. Any ideas other than deleting my mail account and re-adding it?
thank you
iPhone XR, iOS 16
Hey there kayfromnazareth,
Let's team up to get your iPhone to send email as expected, just like your Mac. To start, we'd like to rule out some possible causes to this occurring, along with confirming more details to better understand what's happening:
Cheers!
Hey kayfromnazareth.
To help isolate the behavior, test and see if the issue is occurring when emailing other users. If the issue persists, and if your email service provider is unable to resolve the behavior, then reach out to Apple Support directly to help investigate the unexpected behavior. You can use the following link to reach out: Contact - Official Apple Support
Take care.
My iPhone was updated to 16.2 shortly after New Years Eve. I discovered the email issue last week. Emailed a friend, heard the wish sound. Checked my sent box and nothing there. Also. I always bcc myself and I did not receive a copy. Went to my IMac and used my husband’s gmail account to send email to friend and again bcc’d. Copy in sent box, received my copy and friend replied later in the day. The phone is turned off once a week to clear out the cobwebs. Have had no need to send emails this week but I can reach out to a friend as a test.
Thank you. I’ll follow up on the remaining suggestions. Fingers crossed for success.
sent mail does not get delivered after recent iphone update
