Update won’t install on Apple Watch series 3

Wont update to 8.7.1 just says preparing

iPhone 11 Pro Max

Posted on Jan 17, 2023 02:25 AM

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Question marked as Top-ranking reply

Posted on Jan 20, 2023 05:46 PM

If you are pairing the watch and phone, your Watch Ap will only open to the pairing screen. You cannot get to the screen that allows you to do step 2 & 3 in the above post without updating to 8.7.1. All you can do is wait as the phone attempts the update. In my case and apparently lots of others, once the phone downloads the update and proceeds to the preparing stage, it sticks there forever. There are possibly several solutions but a new upgrade that works or allowing the watch to be setup prior to updating seem logical possibilities.


I have tried all the troubleshooting suggestions addressing this issue - restarting phone and watch, resetting etc.- multiple times. Nothing has worked. I have wasted numerous hours and had considerable frustration. Let’s just say my love of Apple products is fading rapidly. I hate to think that Apple would brick a device that they sold recently.



3 replies
Question marked as Top-ranking reply

Jan 20, 2023 05:46 PM in response to WheelieNick

If you are pairing the watch and phone, your Watch Ap will only open to the pairing screen. You cannot get to the screen that allows you to do step 2 & 3 in the above post without updating to 8.7.1. All you can do is wait as the phone attempts the update. In my case and apparently lots of others, once the phone downloads the update and proceeds to the preparing stage, it sticks there forever. There are possibly several solutions but a new upgrade that works or allowing the watch to be setup prior to updating seem logical possibilities.


I have tried all the troubleshooting suggestions addressing this issue - restarting phone and watch, resetting etc.- multiple times. Nothing has worked. I have wasted numerous hours and had considerable frustration. Let’s just say my love of Apple products is fading rapidly. I hate to think that Apple would brick a device that they sold recently.



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Update won’t install on Apple Watch series 3

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