Time Machine-Synology NAS - Ventura

Im moving from my 10 year old MacBook Pro (Mojave) to a new M1 MacBook Air with Ventura. Not yet convinced its a big step forward!


Main problem is with Time Manager and the Synology NAS, connected by WiFi. Has always worked fine over a number of years with the occasional glitch, usually fixed with restarts.

I restored the MacBook Air from a backup on a directly connected USB disc via an Anker hub which worked fine. However Ventura does not see the Synology NAS connected over WiFi - does not show up on Finder under Network. Other devices (Macs) are showing on the Network I can find the NAS using the browser so the NAS is working fine. Still works on the old MacBook.


Are there settings in Ventura that I made need to change? As ever with upgrades, stuff gets moved to new places just to make life interesting - and more difficult.


Also when I try to connect directly to the WiFi hub using the Anker hub, the Network disappears altogether. Maybe a hub/Mac problem?


Any suggestions very welcome before I waste many more hours

MacBook Air Apple Silicon

Posted on Jan 15, 2023 09:43 AM

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Posted on Jan 17, 2023 05:00 PM

Fixed:

I was able to once again see my Synology Share simply by enabling AFP.


Synology : Control Panel / File Services / AFP / Check Enable AFP Service.


Go back to Time Machine and click add disk and I see my old Time Machine shares out there.


Grrrrrr.

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10 replies

Jan 24, 2023 03:39 PM in response to Foinhaven

I'm having the same issue with my new Synology NAS (running DSM 7.1.1-42962 Update 1, latest available). My issue seems to occur only on Intel-based Macs running Ventura.


Same issue occurs on an iMac Pro (Intel, Ventura 13.2) and a MacBook Air (Intel, Ventura 13.1). The issue does *not* occur with a MBP (M1-based, Ventura 13.1).


With the two Intel-based machines, the Time Machine client cannot see the Time Machine volume on my NAS ("No Time Machine destinations..." when trying to add a backup). I can mount the NAS volume in the Finder from either Mac using smb://<name>.local and can then access the "Time Machine" folder.


This setup worked fine for about a week or so, backing up daily for a few days. Then yesterday both of the Intel-based machines generated a Time Machine back up error, failed trying to find (connect to) the TM volume. Now, the previously-configured back up fails, and if I try adding a new back up it shows there is no available TM destination discovered.


I've rebooted all Macs, rebooted NAS multiple times, updated to 13.2 on the iMac Pro (no change in behavior). Any ideas on what to try, I'll give it a shot!

Jan 15, 2023 01:19 PM in response to Foinhaven

If your NAS is 10 years old, it was never supported by Apple, and even though Apple has made a way that a NAS is supported, I doubt your NAS has the necessary software.


Your NAS would need to support Time Machine over SMB specification. If the NAS software can be updated to their current software, it should support Time Machine over SMB. They use Samba for SMB, so if you can determine what version of Samba is running on the NAS, it would need to be 4.8 or later.


You need to make sure the NAS software is set up to use SMB for Time Machine.

Jan 17, 2023 04:34 PM in response to RobinS2020

You are not alone.


I have a 2021 Mac Book Pro that suddenly stopped recognizing my NAS based shares on my Synology NAS after upgrading to Ventura. I can access the other normal file shares from the OS / Finder on this same NAS, but Time machine won't even properly launch and bails on me when I attempt to "Add backup Disk..." "No Available Time Machine Destinations ... Connect a suitable external drive or network storage device."


I had been using Synology backups for several years now with few issues. All of that is now broken, even if I can see the shares from the OS.

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Time Machine-Synology NAS - Ventura

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