why is my iphone 14pro max could not send or receive video massage

Why is my iPhone 14 pro max couldn’t send or receive video messages

iPhone 14 Pro Max

Posted on Jan 14, 2023 07:50 PM

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1 reply

Jan 16, 2023 04:55 PM in response to Linhdinhnguyen

Greetings Linhdinhnguyen,


Welcome to Apple Support Communities. You can find the help you need with send/receiving video messages in this Apple Support article: If you can't send or receive messages on your iPhone or iPad - Apple Support


Try to restart your iPhone or iPad.
Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
Make sure that your device has enough space to receive images and videos.
Make sure that you entered the correct phone number or email address for the contact.


Let us know if you have any questions.


Cheers!

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why is my iphone 14pro max could not send or receive video massage

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