Unable to run Google Chrome

Ventura 13.0.1 on MacBook Air Retina 2018 user here...

Desperatly trying to install and run Google Chrome on this machine. For some reasons, it installs but refuses to run. It crashes on launch.

I use a Mac Book Air Retina 2020 (Ventura 13.1) at work. Chrome works like a charm on that one.

My partner uses a Retina 2020 (Catalina 10.15.7) without any issues either.

What the heck?!

Can't seem to find a fix anywhere. Decided to try my luck here.

Thanks for the help!

MacBook Air 13″, macOS 13.0

Posted on Jan 14, 2023 02:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2023 03:30 PM

Try this:

  1. Delete Google Chrome from Applications
  2. In finder Click Go on the menubar and select Go to Folder.

Go to : ~/Library/Application Support/Google/Chrome. (you can copy and paste this path)

Select all folders here, and drag them to Trash.

Now, try to install Google Chrome for Mac again

Personally I would also update Ventura to 13.1



3 replies
Question marked as Top-ranking reply

Jan 14, 2023 03:30 PM in response to Cutecurdles

Try this:

  1. Delete Google Chrome from Applications
  2. In finder Click Go on the menubar and select Go to Folder.

Go to : ~/Library/Application Support/Google/Chrome. (you can copy and paste this path)

Select all folders here, and drag them to Trash.

Now, try to install Google Chrome for Mac again

Personally I would also update Ventura to 13.1



Jan 14, 2023 08:45 PM in response to mulberry58

Hi Mullberry58:

I use MacBook Pro 14 2021 ( Ventura 13.1) and try to install the Chrome for my Mac. I also noticed the after the full installation, I just could not open the Chrome. I also follow your advisement above and it still doesn't work. It is something wrong with Ventura 13.1. or Chrome ? I could not find any solution on google search. Hope somebody could solve the problem. Appreciated !


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to run Google Chrome

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.