The last 2 movies I've rented through Apple TV won't play on my MacBook Pro, os Ventura 13.1.
When I click on one, at the screen goes black for a few seconds, and then returns to the rentals page. The other goes to a page with all of the controls on it, but the 'play' icon is replaced with 'pause', as if the movie has stared playing, but the film remains at 0 seconds and the screen is black.
MacBook Pro 13″, macOS 13.1
Hi HeatherMorrow,
Welcome to Apple Support Communities. We understand that you're having an issue with playing movies on your MacBook Pro after renting it on your Apple TV. We'd like to help.
Let's make sure you're following these steps to stream the movie from your Apple TV to your MacBook Pro:
Watch your rental on another device
You can watch your rental on any device that has the Apple TV app and is signed in with your Apple ID. After you download your rental on one device, you can stream the rental on another device simultaneously.
If you can't play your rental, see if the rental is downloaded or streaming on another device. To download your rental on a different device, remove the rental from your device, then download the rental on the device where you want to watch it.
Still need help?
* If you can't stream or watch video content from the Apple TV app, restart your device. If your rental still won't play, learn about streaming issues or report a problem.
* For downloads, you can start watching your movie as soon as enough of it has downloaded to play without interruption.
* You might be asked for a verification code when you rent a movie. Learn how to get a verification code for two-factor authentication.
Let us know if that helps and we'll continue from here.
Cheers!
rentals will not play
