Apple Health App Distance Issues

So in the last 2-3 months, my apple phone distance walked has been much lower than the distance as calculated with the Google MapPedometer, and what I know to be the distance on our cars odometers. I checked, and the height and weight are accurate in the health summary.

Any thoughts about how to address this. It's about 30% off.



iPhone SE, iOS 16

Posted on Jan 13, 2023 11:51 AM

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Question marked as Top-ranking reply

Posted on Jan 16, 2023 08:14 AM

Hey there WHFT,


Thanks for reaching out to the Apple Support Communities. If having issues with the Health app not tracking your walking distance as expected, let's check a few settings that may help with improve this accuracy.


First, let's ensure that you have Location Services enabled using this link: Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support


After checking the setting using the link above, we'd also recommending checking that Motion Calibration & Distance is enabled in iPhone > Settings > Privacy > Location Services > System Services.


If you find that both of these settings are already enabled, then we'd recommend reaching out to Apple Support directly from this next link here: Get Support - Apple


Take care!

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1 reply
Question marked as Top-ranking reply

Jan 16, 2023 08:14 AM in response to WHFT

Hey there WHFT,


Thanks for reaching out to the Apple Support Communities. If having issues with the Health app not tracking your walking distance as expected, let's check a few settings that may help with improve this accuracy.


First, let's ensure that you have Location Services enabled using this link: Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support


After checking the setting using the link above, we'd also recommending checking that Motion Calibration & Distance is enabled in iPhone > Settings > Privacy > Location Services > System Services.


If you find that both of these settings are already enabled, then we'd recommend reaching out to Apple Support directly from this next link here: Get Support - Apple


Take care!

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Apple Health App Distance Issues

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