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In app purchase failed but money got deducted from account, money not refunded

I got an error during an in app purchase, although the in app purchase failed due to error at payment step money got deducted from my account.


How can I get a refund of the money deducted ?

Posted on Jan 13, 2023 7:40 AM

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Question marked as Top-ranking reply

Posted on Jan 13, 2023 9:40 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Jan 13, 2023 9:40 AM in response to msmanav

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



In app purchase failed but money got deducted from account, money not refunded

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