cant play music i own, keeps asking for payment info. shouldnt have to if i already own music. no problem playing on ipad or ipod

cant play music i own. keeps asking for payment update/ shouldnt have to if i already own the music

Windows, Windows 10

Posted on Jan 12, 2023 8:11 PM

Similar questions

Unable to purchase Apple Music Hi I was wondering why I can purchase Apple Music. I had it for years and then I think something happened with the payment and I’ve been trying to fix it but it is not letting me. [Re-Titled by Moderator]
873 1
iTunes music purchases not allowing me to download, but shows purchased. Does anyone know how to fix this? I purchased these using my iPhone and less than half of the songs downloaded for use. This has happened on countless albums, but I have recently realized after canceling my Apple Music subscription. I planned on listening to purchased albums. I have inserted an example of my issue here. It looks like this has been an issue since at least 2013 for some users. I tried older fix methods, but none work since we no longer use the old iTunes for playing music. I feel like this should be a legal issue to allow purchase of music, then not allow you to listen to it.
1100 2
iTunes music purchase Bought a new phone and cannot purchase music, it keep saying payment not completed. I can purchase it on my iPad but not in my phone. doub
476 3

1 reply

Jan 12, 2023 8:27 PM in response to kennethwschultz

Make sure your logged into to your Apple ID account, then make sure you download the song to you device so you can play songs without being connected to the internet to hear.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cant play music i own, keeps asking for payment info. shouldnt have to if i already own music. no problem playing on ipad or ipod

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up