bad audio quality in my new 14-inch Macbook Pro
Are other people experiencing muffled, lousy sound quality in listening to speech on my 14-inch laptop? My old 15-inch was much better.
User profile for user:
SnickZ.
User level:
Community Specialist
Hi chesteve,
Welcome to Apple Support Communities. We understand that you're having an issue with the audio quality on your new MacBook Pro. We'd like to help.
Do you notice this issue while using a specific app or feature on your Mac? Does it happen all the time or only after using your Mac for a period of time? Have you restarted your Mac since you noticed this issue? Sometimes a restart can help in this situation.
Shut down or restart your Mac - Apple Support
Restart your Mac
On your Mac, choose Apple menu> Restart.
If you don’t want app windows that are open to reopen when your Mac restarts, deselect “Reopen windows when logging back in.”
In the meantime, try to see if changing the equalizer can help in your situation:
Use the Music equalizer
1. In the Music appon your Mac, choose Window > Equalizer.
2. Do one of the following:
* Choose a preset option from the pop-up menu.
* Drag the frequency sliders (also knowns as faders) up or down to increase or decrease the volume of a frequency (in decibels).
The equalizer’s settings apply to all songs until you change the settings, except for songs that have equalizer presets assigned to them.
3. Select On to turn on the equalizer.
Let us know if those steps help.
Cheers!