Can’t approve a child to download app

Approve YouTube for child account approve to buy

iPad (10th gen) WiFi, Cellular

Posted on Jan 11, 2023 09:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2023 10:31 AM

Hi Brownjames,


Thanks for reaching out to Apple Support Communities.


It sounds like you're having an issue approving apps your child can download.


We're happy to assist.


We recommend checking out the steps in the section titled "How to approve or decline a request" from the article here: Approve what kids buy with Ask to Buy - Apple Support


If you're the family organizer, use your iPhone, iPad, iPod touch, Apple Watch, or Mac to approve or decline a request.

1) Open the notification to see the item that your family member wants to get. Can't find your Ask to Buy notifications?
2) Approve or decline the purchase.
Approve and Decline are located at the top of the screen.

3) If you approve, sign in with your Apple ID and password to make the purchase.


We're recommending the steps above because they directly address the issue you initially posted about: you're having a problem approving apps your child can download.


Should the issue continue, follow up with the steps in this article: If Ask to Buy isn't working - Apple Support


Please let us know the outcome after giving the above steps a try.


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 14, 2023 10:31 AM in response to Brownjames

Hi Brownjames,


Thanks for reaching out to Apple Support Communities.


It sounds like you're having an issue approving apps your child can download.


We're happy to assist.


We recommend checking out the steps in the section titled "How to approve or decline a request" from the article here: Approve what kids buy with Ask to Buy - Apple Support


If you're the family organizer, use your iPhone, iPad, iPod touch, Apple Watch, or Mac to approve or decline a request.

1) Open the notification to see the item that your family member wants to get. Can't find your Ask to Buy notifications?
2) Approve or decline the purchase.
Approve and Decline are located at the top of the screen.

3) If you approve, sign in with your Apple ID and password to make the purchase.


We're recommending the steps above because they directly address the issue you initially posted about: you're having a problem approving apps your child can download.


Should the issue continue, follow up with the steps in this article: If Ask to Buy isn't working - Apple Support


Please let us know the outcome after giving the above steps a try.


Cheers!

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Can’t approve a child to download app

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