Old watch still showing in Watch app on iPhone

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Level 4

1,870 points

Old watch still showing in Watch app on iPhone

Good day. I recently traded in my Watch 7 for the Ultra and went thru all of the proper steps to unpair and erase the 7, went very smoothly even porting the cell service over automatically.

My question is, why would the 7 still show up as one of my watches in the Watch app on my iPhone?

I went to iCloud and searched all devices and it didn't show there either. It's not a big deal, but I'd like to learn why and also remove it from the app if anyone here knows how.

Thanks for any help.

Apple Watch Series 7

Posted on Jan 10, 2023 11:18 AM

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Answer 1

iinami Author

Level 4

1,870 points

Jan 10, 2023 6:58 PM in response to LD150

It says unpair, but I can't do that since I traded it in for the Ultra. I tapped it for fun and a popup said I needed to pair the watch again before I could pair it. The Ultra is my fourth Apple Watch, and I've always traded in so I'm pretty familiar with the process, but never noticed the old watch still in the app. Maybe it happened the other times too?

Thanks.

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Answer 2

LD150

Level 10

96,203 points

Jan 11, 2023 12:38 AM in response to iinami

Its a new one in me. I think your choice is either ignore it, or try to delete the watch app data:

ie unpair the Ultra, turn off Watch in iCloud, delete the Watch app, restart the phone, reinstall watch app then set up the Ultra again. You will probably lose the Watch backup.

Good chance it comes back!

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Answer 3

LD150

Level 10

96,203 points

Jan 10, 2023 11:48 AM in response to iinami

When you tap on "all watches" and see your Ultra and your series 7. what does it say when you tap on the info icon (i) against the 7

Unpair? delete? anything?

Post a screenshot maybe.

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Old watch still showing in Watch app on iPhone

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