Why can’t i turn on face id ?
Why can’t i turn on face id ?
iPhone XS Max, iOS 16
Question marked as
Hello,
Apple has several documents helping you with Face ID.
How to set up and use Face ID is described in this document --> Use Face ID on your iPhone or iPad Pro - Apple Support
- including how to turn on
This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.