Safari and Chrome intermittently slow to load pages, taking about 30 seconds

(I'm on a MacBook Pro Apple M1 2021 16 in, 4 processors, Ventura 13.1)


About every 5 to 10 browser pages loads, my browser page load is very slow, taking about 30 seconds. The progress indicator on Safari stalls at about 10% and then takes a total of about 30 secs to load. Occasionally, the page doesn't load at all and I get a generic "Unable to open web page" message. I only use Chrome for Google docs, which I keep on on the same page (little navigation), and so it's difficult to say if this happens on Chrome. When this happens I sometimes open a Firefox window or a fresh Safari window and select a simple fast like like google.com, and I see the same slowness. All browsers then load the new page at about the same time.


This feels like a tcp connection race condition in some shared connection pool or such. E.g., I tend to keep many browser windows open simultaneously -- maybe Safari or Google Docs / Chrome is not releasing connections properly, exhausting the connection pool, and that 30 seconds is the timeout on unused connections being release back to the pool.


Related facts:

  • This has been going for me for about the last 9 months. I update OSes immediately as they come so this corresponds roughly to the intro of Catalina. I've had the M1 for 13 months and I don't recall this problem in the first few months.
  • I've tried suggestions I've seen on other Q&As: clearing my Safari history, restarting in Safe mode, and changing settings for data sharing. None of those worked.
  • Every other activity on this computer is lighting fast, and I do fairly heavy work as a software developer. This is the odd duck.


Yes I entered a similar question / issue several months ago. Same problem after Ventura 13.0 and 13.1, so here I am again.

MacBook Pro 16″

Posted on Jan 9, 2023 12:56 PM

Reply

Similar questions

1 reply

Jan 10, 2023 06:44 AM in response to MacNosticJim

This is indeed an odd problem. I assume you tried the usual attempts to isolate the problem by using a different, temporary User Account and a different ISP, perhaps an iPhone's Hotspot. You might also consider using Safari in Recovery mode, but that precludes simultaneous use of other browsers so unless you were to experience the same problems in Recovery mode that test would be inconclusive.


Add EtreCheck to your troubleshooting efforts:


How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community contains a download link and instructions.


Post that report in a reply to this Discussion if you wish.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Safari and Chrome intermittently slow to load pages, taking about 30 seconds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.