Face ID not working
My Face ID had stopped working. I’ve tried re installing it but it won’t work. I’ve tried everything suggested. I have iPhone 13.
iPhone 13
Question marked as
Hello Lucylulu,
Apple has several documents helping you with Face ID.
This document is specific and explains what to do if you see a 'disabled' Face ID alert --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.