I was charged twice for the same thing

I was double charged for my Amazon Music app and I would greatly appreciate a refund below is the subscriptions from my iPhone and my bank account below it.


thank you Kasie Dill

iPhone 12 Pro Max, iOS 16

Posted on Jan 9, 2023 04:58 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2023 05:41 AM

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



1 reply
Question marked as Top-ranking reply

Jan 9, 2023 05:41 AM in response to kasiewith2

If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.

Tap on Report a problem on the invoice.


Or try to ->  Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)

 

If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.



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I was charged twice for the same thing

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